Consumer Protection Code Review

Event Details

Free


Date and Time

Tue, 7 March 2023

13:00 - 14:00


Location

Online via Zoom- Zoom link will only be available on IOB Learn

From your desktop

Login to IOB Learn
Click on Home at the top of the page
Scroll down to Quick Links
Under Quick Links click on Events/My Events
Click on My Upcoming Events
Click on your Event card
Click on Open Content to bring you to Zoom
From IOB Learn App__

Click on the middle icon at the bottom of the screen (looks like a compass dial)

Scroll down to Content Channels, under this is 'Events', click on 'Events'

Scroll down to 'My Upcoming Events'

Click on the event then click on the Live Event Card to access the Zoom call

In October 2022 the Central Bank of Ireland launched a comprehensive review of the Consumer Protection Code. The Code, which was introduced in 2012, has established a strong set of rules and expectations for how firms should treat their customers. Given the rapidly changing financial services landscape, the Central Bank is now reviewing the Code, and the aim of the review is to modernise the Code to ensure it is fit for purpose and continues to protect consumers of financial products today and in the future. We are at this event by Michael Hennigan, Anna-Marie Finnegan, Carol Jordan and Siobhan Conneely from the Central Bank who will provide us with a presentation on this review.

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