Consumer Protection Code Review
Event Details
Free
Date and Time
Tue, 7 March 2023
13:00 - 14:00
Location
Online via Zoom- Zoom link will only be available on IOB Learn
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Event Details
Free
Date and Time
Tue, 7 March 2023
13:00 - 14:00
Location
Online via Zoom- Zoom link will only be available on IOB Learn
From your desktop
Login to IOB Learn
Click on Home at the top of the page
Scroll down to Quick Links
Under Quick Links click on Events/My Events
Click on My Upcoming Events
Click on your Event card
Click on Open Content to bring you to Zoom
From IOB Learn App__
Click on the middle icon at the bottom of the screen (looks like a compass dial)
Scroll down to Content Channels, under this is 'Events', click on 'Events'
Scroll down to 'My Upcoming Events'
Click on the event then click on the Live Event Card to access the Zoom call
In October 2022 the Central Bank of Ireland launched a comprehensive review of the Consumer Protection Code. The Code, which was introduced in 2012, has established a strong set of rules and expectations for how firms should treat their customers. Given the rapidly changing financial services landscape, the Central Bank is now reviewing the Code, and the aim of the review is to modernise the Code to ensure it is fit for purpose and continues to protect consumers of financial products today and in the future. We are at this event by Michael Hennigan, Anna-Marie Finnegan, Carol Jordan and Siobhan Conneely from the Central Bank who will provide us with a presentation on this review.
There is 1 CPD hour available for the following designations:
APA (all categories except ethics)
QFA (all categories except ethics)
RSCPD (all categories except ethics)
AFP
AMP
CBD
MCI
RPP
WMP
LCI
FCI Compliance
Michael Hennigan
Deputy Head in the Consumer Policy and Research Division of the Central Bank of Ireland
Michael Hennigan is currently a Deputy Head in the Consumer Policy and Research Division of the Central Bank of Ireland. Michael is a professional lawyer by training and practised at the Bar in Dublin before joining a leading Irish commercial law firm for whom he worked in financial services law and practice in both Dublin and London. Michael has over 20 years’ experience in the Central Bank of Ireland in various positions, including in Legal, Enforcement, Markets Policy, and now Consumer Policy.
Anna Marie Finnegan
Head of Function in the Consumer Policy and Research Division of the Central Bank of Ireland
Anna Marie Finnegan is currently a Head of Function in the Consumer Policy and Research Division of the Central Bank of Ireland. Anna Marie has worked in the Central Bank since 2010 and prior to working in the Policy and Research Division she was Head of Policy in the Registry of Credit Unions. Before Joining the Central Bank, Anna Marie worked a number of roles in the investment industry with a focus on fixed income investments. She holds a MSc in Investment & Treasury from DCU and a BA in History and Economics from UCD.
Carol Jordan
Policy Manager in the Policy & Risk Directorate at the Central Bank of Ireland.
Carol Jordan is a Policy Manager in the Policy & Risk Directorate at the Central Bank of Ireland. Carol holds a BA (Hons) in Law, as well as qualifications in Finance, and Central Banking and Financial Regulation. She has more than 25 years of regulatory experience, having spent 13 years with the Pensions Authority, and a further 13 years at the Central Bank in roles within Enforcement and Consumer Policy and Research. Carol is currently working on the project to review the Consumer Protection Code.
Siobhán Conneely
Policy Specialist in the Consumer Policy and Research Division at the Central Bank of Ireland
Siobhán Conneely is a Policy Specialist in the Consumer Policy and Research Division at the Central Bank of Ireland. Siobhán holds a MA in Business Studies from LJMU and a BA in languages from NUIG. She has over 20 years’ experience in the Central Bank of Ireland in various positions, including in regulatory reporting, funds authorisation and consumer protection policy. Siobhán is currently working on the Review of the Consumer Protection Code.
