Retail Banking

Benchmark retail banking programmes

THE PROFESSIONAL PATHWAY FOR EVERYONE IN THE BANKING SECTOR

Developed in conjunction with the banks and UCD, our Professional Education Framework provides a core set of qualifications and a professional pathway for everyone in banking – from customer advisor to board director.

It also sustains employability of banking professionals in the context of changing industry and organisational needs. The Framework is open to everyone, whatever their age, career stage, qualifications, experience, specialism and ambition.

Programmes

Programmes

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Credit and Lending
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Retail Banking
Risk Management
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Level 8

Financial Services

Earn the Professional Banker designation by broadening and deepening your knowledge of the practice of banking, CRM, Credit and Risk Management

3 Modules
Level 8

Bachelor of Financial Services (BFS)

Addressing the educational needs of those who wish to develop management and senior management careers in financial services

10 Modules
Level 9

Financial Services (Pathway)

A flexible way for you to master skills critical for tackling complex financial services management challenges that are aligned to your career plans.

9 Modules
Level 9

Banking. Your gateway to the Chartered Banker™ (CB) Desig...

Designed to support the development of individuals in leadership positions, or who aspire to leadership roles in banking and financial services.

3 Modules
Level 9

Strategic Management in Financial Services

Designed to focus on the theory and practice underpinning strategy design, development and implementation.

3 Modules
Level 7

Banking Operations and Digital

The programme seeks to develop an understanding of lean methodologies, and the digital transformation taking place in financial services.

8 Modules
Level 7

Digital Financial Services and Data Analytics

For students working in operations and service support roles in banking who wish to advance their studies in the area of digital transformation.

3 Modules
Level 8

Digital Product Management in Financial Services

This programme is for those who interact with a financial services product from front and back office functions to distribution and compliance.

2 Modules
Level 9

Digital Transformation in Financial Services

This programme is designed to give you the skills to succeed in the opportunistic environment that digital transformation presents

3 Modules
Level 9

Data and Analytics in Financial Services

This programme is relevant to international financial services, fund management and all areas of banking.

3 Modules
Level 7

Financial Advice (QFA)

The industry recognised, premier designation qualification, for financial advisers in the Republic of Ireland.

6 Modules
Level 7

Financial Advice (APA)

The benchmark qualification for product advisers in retail financial services products in the Republic of Ireland.

2 Modules
Level 7

Consumer Credit (APA)

The Professional Certificate in Consumer Credit, a single-module level 7 qualification, is a must for those working in retail consumer credit.

1 Module
Level 7

Stockbroking (APA)

The Professional Certificate in Stockbroking is the only educational route for gaining the designation Registered Stockbroker.

2 Modules
Level 9

Advanced Operational Risk Management in Financial Services

Designed in conjunction with op risk management professionals, working in financial services and leading academics in op risk management.

4 Modules
Level 7

Compliance (Cert)

For students requiring an introduction to compliance and those looking to achieve the recognised industry and accredited qualification.

2 Modules
Level 7

Compliance (LCI)

This programme is designed for those who work or aspire to work in a professional capacity within a compliance function in financial services.

2 Modules
Level 9

Compliance

Designed to give Compliance and other control professionals the knowledge and skills they need to implement effective compliance structures.

9 Modules
Level 7

Consumer Protection Risk, Culture and Ethical Behaviour i...

A new benchmark in the financial services designed to assist our members in developing an effective consumer-focused culture.

1 Module
Level 9

Financial Crime Prevention Level 9

Designed to equip MLROs and others who specialise in this area with the necessary competence to fill this role.

1 Module
Level 8

Banking in a Digital Age

Understand the range of digital technologies associated with emerging customer preferences in financial services

3 Modules
Level 8

SME Credit

Designed to provide students with core credit analytical skills while enabling them to specialise in trading, property, agri and distressed credit

3 Modules
Level 8

Personal Debt Management and Personal Insolvency

Providing staff with the necessary knowledge and skills which are required to engage directly with indebted customers

1 Module
Level 8

Corporate Banking Credit

A specialist programme for people working or seeking to work in corporate banking

3 Modules
Level 8

Conduct Risk, Culture and Operational Risk Management

The benchmark operational risk management and conduct risk management qualification for the banking industry in Ireland.

2 Modules
Level 8

Banking Risk Management Practices

A specialist risk management programme designed for risk professionals (including compliance professionals) working in the banking industry.

4 Modules
Level 8

Personal Lending

Designed to equip lenders with the key credit skills to meet the personal (and SME) lending market credit needs

2 Modules
Level 9

Leading Cultural Change and Ethical Behaviour in Financia...

The programme will provide senior managers with the knowledge and tools to lead and embed effective cultures in their organisations.

3 Modules
Level 9

Data Protection

Designed to provide Data Protection Officers and Compliance Officers with the professional qualities and expert knowledge of data protection law.

1 Module
Level 9

Asset Management

This is the sole programme in Ireland that satisfies the educational requirement for the IOB Asset Management Professional (AMP) designation.

1 Module
Level 9

Graduate Diploma in Financial Planning

Designed for those who wish to develop their financial planning knowledge and skills to the highest international standards.

6 Modules
Level 9

Advanced Banking Risk Management

Advanced Banking Risk Management

4 Modules
Level 9

Compliance

Designed to give Compliance and other control professionals the knowledge and skills they need to implement effective compliance structures.

9 Modules
Level 7

Compliance (Cert)

For students requiring an introduction to compliance and those looking to achieve the recognised industry and accredited qualification.

2 Modules

Certified Bank Director

A unique, specialist governance programme designed specifically for Bank Directors (executive and non-executive) or those operating at executive level

11 Modules
Level 7

Responsible and Sustainable Finance

For all professionals who wish to understand more about the evolving nature of Environmental, Social, and Governance (ESG) factors

1 Module

News

Event Recording - Central Bank of Ireland Strategic Priorities 2023

News

Winners of IOB Future of Finance Awards announced

News

The EU’s plan to end dependency on Russian energy supplies

News

Innovative Sustainable Finance Programme Opens for Registration

Latest insights and events

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Latest insights and events

Stay up to date with our latest insights

View all insights View all events

News

Event Recording - Central Bank of Ireland Strategic Priorities 2023

News

Winners of IOB Future of Finance Awards announced

News

The EU’s plan to end dependency on Russian energy supplies

News

Innovative Sustainable Finance Programme Opens for Registration
Member Testimonial

"It's given me confidence to go on and apply for roles within my organisation"

Paddy Dandy

Aisling Dodgson
Member Testimonial

IOB courses provide meaningful credentials that demonstrate ongoing dedication to professional development. The courses, learning site, materials, lecturers and fellow participants allow you to build your support structure and extend your network.

Aisling Dodgson

Sean Healy
Member Testimonial

I have been a member of the IOB for many years…I recommend that every person working in the financial services industry in Ireland should join IOB as it will help you to grow and develop your career in banking.

Sean Healy

Celebrating 125 years of learning

1898 | 2023

IOB was founded in 1898 by a small group of financial services professionals. Today we are Ireland's largest professional membership community.

Join IOB today

Registered Number: 197171

Registered Charitable Organisation Charity Registration Number: 20026950 CHY Number: 10530

The Institute of Bankers in Ireland (a company limited by guarantee) trading as IOB

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