Benchmark retail banking programmes
Developed in conjunction with the banks and UCD, our Professional Education Framework provides a core set of qualifications and a professional pathway for everyone in banking – from customer advisor to board director.
It also sustains employability of banking professionals in the context of changing industry and organisational needs. The Framework is open to everyone, whatever their age, career stage, qualifications, experience, specialism and ambition.

Leadership and innovation celebrated at IOB Future of Finance Awards 2026
President’s Education Awards prize winners recognised for the 2024/2025 ...
From data to decisions: Suzanne Lakes on the power of risk reporting
From concept to customer impact: AIB’s Sustainability Taskforce on deliv...
Stay up to date with our latest insights
View all insightsStay up to date with our latest insights
View all insights View all eventsBegin your journey with IOB today and unlock exclusive member content, events and insights!
Join IOB