I have received my ratified result transcript confirming that I passed my exam(s). When will my designation become active?An invitation to apply for your new designation will be sent to you usually within 5 working days after receiving your ratified results.
The invitation will usually be sent to you through My Institute and it will detail how you apply for your designation.
I have submitted the designation application form. When will this be processed?Applications for designations will be processed within 10 working days of receipt. Once it is processed you will receive a welcome letter in the correspondence section of My Institute.
How many hours do I need to complete by 31 December?To see what your requirement is, log into My Institute and click on your designation(s). On the CPD log page for that designation you can see your required, recorded, remaining and returned hours.
The minimum yearly requirement for:
• QFAs, APAs, Grandfathers, Registered Stockbrokers, LCOIs and FCOI (Compliance) is 15 hours.
• Professional Bankers, Chartered Bankers, Certified Bank Directors and MCI is 6 hours.
• CFCPP, CDPO and FCOI (Ethics) is 5 hours.
• Personal Insolvency Practitioners is 10 hours.
QFAs, APAs, Grandfathers and Registered Stockbrokers must complete at least 1 hour relevant to each category that they are accredited in and at least 1 hour relevant to ethics.
Professional Bankers and Chartered Bankers must complete at least 3 hours relevant to PB specialist content and CB specialist content respectively, as well as at least 1 hour relevant to ethics.
LCOI, CFCPP, CDPO, FCOIs, Certified Bank Directors and MCIs must complete at least 1 hour relevant to ethics.
Personal Insolvency Practitioners must complete at least 3 ISI Events/ ISI online courses and 1 in ethics.
What does the designation/CPD fee cover?The designation fee covers the services and supports provided to members of a CPD scheme. Some of the resources include:
• Online CPD record - to record, track and manage CPD hours and events
• Access to free online CPD modules via eCPD in My Institute
• CPD annual update manual (counts for up to four CPD hours for certain schemes)
• Seminars and webinars on topical subjects
• Accreditation of in-company and external events for CPD hours
• Management of annual CPD return, audit and other related services
• Communications such as hours and annual return reminders.
How do I access my eCPD modules?When you click on your designation(s) in My Institute you will see a tab for eCPD across the top.
This will launch your eCPD modules.
For Chartered Bankers and Professional Bankers, you will see a tab for CPD. Click on eCPD from the drop-down menu.
This will launch your eCPD modules.
Where can I find the CPD annual update manual?The manual can be found under the CPD Downloads/News tab in My Institute.
It is published late August each year.
How do I make an annual return and by when do I need to make it?Members must make their annual return by 31 January.
All required hours must be completed by 31 December. Hours completed in January will count for that year rather than the previous year.
To make an annual return log into My Institute, click on your designation(s) under 'My Designations' and then click on the Annual Return tab where you can then make your annual return.
If you hold more than one designation you must make a separate annual return for each designation.
We will contact you via email and text when the annual returns process opens. A letter will also be posted to the correspondence section in My Institute.
If I do not have enough CPD hours completed should I still make my annual return?Yes. If you have a shortfall in hours you are still required to make an annual return.
Following the closing of the annual returns process we will contact you in relation to the shortfall.
What happens if I have a shortfall in hours? This will depend on your CPD history.
If you incur a shortfall for the first time this will be carried to the following year and you will then be required to complete that year’s requirement as well as the shortfall by 31 December. A shortfall warning is also applied to your record and if you fail to meet your yearly requirement again in any of the following 5 years you will lose your designation/CPD membership and be subject to the reinstatement rules as per the CPD guidelines and regulations.
If it is your second shortfall in a 5-year period then you will lose your designation/CPD membership and will be put into ‘suspended’ mode until you catch up on the shortfall in hours and pay the reinstatement fee of €100.
Suspended members are not included in their firm’s Register of Accredited Persons and are cannot advise/sell under the Central Bank’s Minimum Competency Code (MCC).
How do I apply for an adjustment in my CPD hours?If you are out of work on long term sick leave (2 months or more) or on statutory leave (e.g. maternity leave) you can apply for a reduction in your CPD hours.
Complete the CPD hours adjustment form which you can download from the CPD Downloads/News tab in the CPD section of My Institute.
Hours are not reduced for career breaks.
How many CPD hours do I get for passing an Institute exam?This depends on your designation and also the exam that you have passed.
There is a document available in the CPD Downloads/News tab in the CPD section of My Institute called 'The Institute of Banking Qualifications and associated CPD hours' that details the CPD hours for each of our qualifications.
The hours for exams are automatically recorded for you once the exam is passed provided it is relevant to your designation/accredited status.
How do I get a course accredited for CPD hours?If you want to have an external event/course accredited for CPD hours you will need to submit the online CPD Accreditation Request form.
Accreditation requests can take up to 15 working days to review. During December and January this can take longer. For further instruction please see the accreditation tab.
We would advise you to first check with your company intranet/training department as the events might have already been submitted for CPD hours.
Events must be re-accredited each year.
I registered for a CPD webinar. What happens next? Closer to the webinar you will receive an email with the tests that you will need to run on the computer/laptop that you will be using on the night to log into the webinar. You need to run the test and download relevant software in order to be able to view the webinar. The test should be run well in advance of the webinar start time.
On the night of the webinar log in to My Institute ten minutes before the start time. On the My Institute homepage you will see the orange Events button half way down the screen (to the right of the Correspondence blocks). Click on the orange button that has the webinar name in it and you will see the ‘Event Home’ page which has a link at the bottom of the page where you click to join the webinar.