AI, financial abuse and protecting vulnerable older customers
Event Details
Free
Date and Time
Tue, 12 September 2023
13:00 - 13:45
Location
Online via Zoom- Zoom link will only be available on IOB Learn
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Click on the middle icon at the bottom of the screen (looks like a compass dial)
Scroll down to Content Channels, under this is 'Events', click on 'Events'
Scroll down to 'My Upcoming Events'
Click on the event then click on the Live Event Card to access the Zoom call
Event Details
Free
Date and Time
Tue, 12 September 2023
13:00 - 13:45
Location
Online via Zoom- Zoom link will only be available on IOB Learn
From your desktop
Login to IOB Learn
Click on Home at the top of the page
Scroll down to Quick Links
Under Quick Links click on Events/My Events
Click on My Upcoming Events
Click on your Event card
Click on Open Content to bring you to Zoom
From IOB Learn App__
Click on the middle icon at the bottom of the screen (looks like a compass dial)
Scroll down to Content Channels, under this is 'Events', click on 'Events'
Scroll down to 'My Upcoming Events'
Click on the event then click on the Live Event Card to access the Zoom call
Bank customers, in vulnerable circumstances, include those with mental capacity issues (e.g., a learning disability or a mental illness as well as those suffering dementia or Alzheimer’s disease) and those experiencing high levels of stress (e.g., transitioning bereavement, divorce or unemployment). In this mini lecture, we focus on older banking customers. The prevalence of elder financial exploitation is described in a recent SEC white paper as a `burgeoning public health crisis’ and a `virtual epidemic’. We illustrate using AI in proprietorial bank data how to mitigate their susceptibility to financial abuse. We also discuss the scale and relevance of elder financial exploitation. Financial institutions are uniquely placed to identify older people who are at risk of financial abuse. They serve on the front lines in protecting their older customers’ finances, and with assistance of AI based technologies can play a key role in helping to identify, prevent and report suspected elder financial exploitation. The event will give you the opportunity to sample a typical lecture on our Operational Risk Management Programme at level 9. Professional Diploma in Advanced Operational Risk Management in Financial Services This programme will equip participants with a deep, practical understanding of operational risk management frameworks and measurement methodologies in financial institutions. This qualification is the benchmark operational risk qualification recognised in the Irish financial services industry.
Registration for this event will close at midnight the night prior to the event or when it reaches capacity.
There are 0.5 CPD hours available for this event for the below designations:
-QFA (all categories except ethics)
-APA (all categories except ethics)
-LCI
-AMP
-WMP
-CFCP
Prof Cal Muckley
Chair in Operational Risk, Banking & Finance University College Dublin (UCD)
Cal is Professor of Operational Risk in Banking and Finance at the UCD College of Business and a Fellow at the UCD Geary Institute. His research is in areas of financial misconduct, mitigating financial fraud and the information content of corporate dividends. He has published in international scholarly journals including the Journal of Corporate Finance, the Journal of Econometrics and the Financial Review.
Previously he has worked as a lecturer in finance at the Department of Economics and Finance, Durham Business School. He obtained his Ph.D. degree from Trinity College Dublin. He has been a Visiting Scholar at New York University Stern School of Business, Yale University, at Groningen and Tilburg Universities in the Netherlands, at ESC Rennes School of Business in France and at the London School of Economics.
He is a Fulbright Scholar and he has also received other awards and fellowships. These include a Thomas Moran Fellowship from the Mutual of America Life Insurance, a Research Impact Award from UCD and the Barrington Medal from the Statistical & Social Inquiry Society. His work has been widely reported in the financial press including in the Wall Street Journal.
He has lectured in corporate finance, financial econometrics, machine learning and financial theory, across the undergraduate, executive and graduate levels. Cal also engages directly with organisations in the finance sector to offer bespoke research and training.
His administrative duties have included the role of Academic Director of the B.Sc. in Economics & Finance programme at the Quinn School of Business, UCD (2009-14) and he is now the Academic Director of the MBA programmes at Michael Smurfit Graduate Business School, UCD (2018-). He also leads teams of researchers via work packages funded by Science Foundation Ireland, Enterprise Ireland, European Funding Agencies and industry collaborators
Dr Gerry Grenham
Senior Academic Consultant, IOB
Dr Gerry Grenham is former Head of Postgraduate Programmes and currently Senior Academic Consultant at IOB. His experience covers all aspects of IOB educational programmes, with particular emphasis at the postgraduate level. He has knowledge of the full suite of IOB's UCD accredited programmes and can offer guidance regarding the most appropriate programme to support your career progression, while availing of the substantial government funding available to support the relevant programmes from the IOB programmes suite.
