All you need to know about the FSPO
Event Details
Free
Date and Time
Thu, 14 September 2023
12:00 - 13:00
Location
Online via Zoom- Zoom link will only be available on IOB Learn
From your desktop
Login to IOB Learn
Click on Home at the top of the page
Scroll down to Quick Links
Under Quick Links click on Events/My Events
Click on My Upcoming Events
Click on your Event card
Click on Open Content to bring you to Zoom
From IOB Learn App__
Click on the middle icon at the bottom of the screen (looks like a compass dial)
Scroll down to Content Channels, under this is 'Events', click on 'Events'
Scroll down to 'My Upcoming Events'
Click on the event then click on the Live Event Card to access the Zoom call
Event Details
Free
Date and Time
Thu, 14 September 2023
12:00 - 13:00
Location
Online via Zoom- Zoom link will only be available on IOB Learn
From your desktop
Login to IOB Learn
Click on Home at the top of the page
Scroll down to Quick Links
Under Quick Links click on Events/My Events
Click on My Upcoming Events
Click on your Event card
Click on Open Content to bring you to Zoom
From IOB Learn App__
Click on the middle icon at the bottom of the screen (looks like a compass dial)
Scroll down to Content Channels, under this is 'Events', click on 'Events'
Scroll down to 'My Upcoming Events'
Click on the event then click on the Live Event Card to access the Zoom call
In this session we will be joined by Liam Sloyan, Financial Services and Pensions Ombudsman, who will explain and discuss all there is to know about the office of the FSPO:
• what they do
• main types of complaints received
• the changes seen in recent times
• Examples of case studies from during the year and the different outcomes
There is 1 CPD hour available for this event for the following designations:
-APA (all except ethics)
-QFA (all except ethics)
-RS (all except ethics)
-AFP
-AMP
-MCI
-CIFD
-RPP
-WMP
-LCI
-FCI (Compliance)
-PIP
-CFRCP
Liam Sloyan
Financial Services and Pensions Ombudsman
Liam Sloyan commenced as Financial Services and Pensions Ombudsman on 1 December 2022. He has significant policy and operational experience as a regulator and as a leader of state agencies, having held the positions of Chief Executive of the National Treatment Purchase Fund, Regulator of the National Lottery and Chief Executive / Registrar of the Health Insurance Authority. Prior to joining public service in 2002, Liam worked in the insurance sector in actuarial and compliance areas. He is a Fellow of the Society of Actuaries in Ireland and holds an MSc in Mathematics and Statistics from UCD and an Executive Certificate in Management and Leadership from MIT Sloan.
