All you need to know about the FSPO - QFA CPD Bootcamp Week

Event Details

Free


Date and Time

Thu, 19 May 2022

12:00 - 13:00


Location

Online via Zoom- Zoom link will only be available in IOB Learn

Event Details

Free


Date and Time

Thu, 19 May 2022

12:00 - 13:00


Location

Online via Zoom- Zoom link will only be available in IOB Learn

Event details
+

This event is the fourth of five for our Bootcamp week of QFA CPD!

In this session we will be joined by MaryRose McGovern Financial Services and Pensions Ombudsman (Acting) who will explain and discuss all there is to know about the office of the FSPO:

• what they do

• main types of complaints received

• the changes seen in recent times

• Examples of case studies from during the year and the different outcomes

There is 1 CPD hour for holders of the following designations:

APA

QFA

MaryRose McGovern

Financial Services and Pensions Ombudsman (Acting)

MaryRose McGovern is Financial Services and Pensions Ombudsman (Acting), having been appointed to that position by the Minister for Finance, Paschal Donohue, TD, in February 2022, pursuant to section 10 of the Financial Services and Pensions Ombudsman Act 2017, as amended.

Prior to this appointment, MaryRose was Deputy Ombudsman at the Office of the Financial Services and Pensions Ombudsman, from April 2020.

Since 2008, MaryRose held several key senior management roles with the Financial Services and Pensions Ombudsman (FSPO) and its predecessor organisations. Following the amalgamation of the Financial Services Ombudsman’s Bureau (FSOB) and the Office of the Pensions Ombudsman (OPO), to form the FSPO, MaryRose accepted the dual roles of Director of Investigation and Legal Services.

A graduate of Law from Trinity College Dublin and a Solicitor by qualification, MaryRose has also worked in private practice, as a Litigation Partner specialising in Insurance, Commercial Litigation and Employment Law.

MaryRose has a special interest in the promotion of the Irish language, and in facilitating customers in accessing public services, trí mheán na Gaeilge

MaryRose McGovern