Consumer Protection and Rights
Event Details
Free
Date and Time
Wed, 20 March 2024
12:00 - 13:00
Location
Your event Zoom link is available via IOB Learn, but will also be emailed to you before 11am on the morning of your event.
Event Details
Free
Date and Time
Wed, 20 March 2024
12:00 - 13:00
Location
Your event Zoom link is available via IOB Learn, but will also be emailed to you before 11am on the morning of your event.
Consumer Protection and Consumer Rights take a centre role in the provision of financial services to consumers.
As part of IOB's participation in Global Money Week, 2024 which is being coordinated by the Competition and Consumer Protection Commission (CCPC) we are inviting you our webinar on these very important topics.
Bryan will be providing an overview of the various Codes and Regulations which are relevant to the provision of advice to consumers of financial services products. In particular he will be focusing on the Consumer Protection Code ( in particular KYC), suitability for other credit products outside of the Consumer Protection Code and also on relevant parts of the Consumer Rights Act (that would be relevant to APA / QFA).
Registration for this event will close at midnight the night prior to the event or when it reaches capacity.
This event is available to IOB Members. If you are not currently a member, you can sign up here!
There is 1 CPD hour available for the following designations:
QFA
APA
Registered Stockbrokers
LCI- Licentiate of Compliance Institute
FCI Compliance- Fellow Compliance Institute
WMP- Wealth Management Professional
RPP- Retirement Planning Professional
MCI- Mortgage Credit Intermediary Board
AMP-Asset Management Professional
Bryan Johnston
Bryan Johnston is an enthusiastic and energetic presenter who has been lecturing to QFA students for many years. He specializes in translating the textbooks into understandable and bite-size chunks.
He has been helping students pass QFA exams for over 10 years and has a terrific insight into all 6 QFA modules and exams.
Bryan’s background is in sales and sales management in banking and insurance. He also has a great technical knowledge and this combination makes learning both fun and insightful.
His style is to make the learning interactive and he encourages students’ participation and questions.
