Tue, 19 November 2019
18:00 - 19:00
Online via My Institute
Tue, 19 November 2019
18:00 - 19:00
Online via My Institute
Ger Deering will discuss dealing with and resolving complaints against Financial Service and Pension Providers, Trends and Case Studies.
The registration for the webinar will close at 2pm on the day of the event or earlier if we reach full capacity.
1 CPD hour for;
QFA
APA
Grandfather
Registered Stockbroker
Professional Banker
Chartered Banker
Certified Bank Director
LCOI
FCOI (Compliance)
Personal Insolvency Practitioner
Ger Deering was appointed Financial Services Ombudsman in 2015 and Pensions Ombudsman in 2016. Both offices were merged on the 1st of January 2018 when Ger became the Financial Services and Pensions Ombudsman. Ger has led a significant change programme since his appointment that has resulted in many more complaints against financial service providers being resolved through mediation. Prior to his appointment as Ombudsman Ger established and led a number of public bodies and has considerable experience in protecting consumer and employment rights.