What are your customers worried about today? Sept 2022
Event Details
Free
Date and Time
Thu, 22 September 2022
12:00 - 13:30
Location
Online via Zoom- link will only be available through IOB Learn
From your desktop
Login to IOB Learn
Under 'Quick Links' click on 'Events' on the left hand side
Click on 'My Upcoming Events' then on the Zoom Details
From IOB Learn App
Click on the middle icon at the bottom of the screen (looks like a compass dial)
Scroll down to Content Channels, under this is 'Events', click on 'Events'
Scroll down to 'My Upcoming Events'
Click on the event then click on Register to access the Zoom details.
Event Details
Free
Date and Time
Thu, 22 September 2022
12:00 - 13:30
Location
Online via Zoom- link will only be available through IOB Learn
From your desktop
Login to IOB Learn
Under 'Quick Links' click on 'Events' on the left hand side
Click on 'My Upcoming Events' then on the Zoom Details
From IOB Learn App
Click on the middle icon at the bottom of the screen (looks like a compass dial)
Scroll down to Content Channels, under this is 'Events', click on 'Events'
Scroll down to 'My Upcoming Events'
Click on the event then click on Register to access the Zoom details.
This event has now closed as we have reached max capacity.
The banking industry has faced a lot of turmoil in recent years – a pandemic, major players exiting the arena and a new generation of customers with changing expectations. Your customers today have new concerns ranging from inflation to economic uncertainty to an evolving status quo in the financial markets.
Speaking in the language of SMEs, mortgage holders and savers, Susan HayesCulleton will take you on a tour of the challenges and opportunities facing different cohorts of people in Ireland today.
This event was held as a face-to-face event in Cork in June 2022. If you attended the event in Cork already, the CPD hours will not be applied twice.
There is 1.5 CPD hours available for the following designations
QFA (Loans, Savings and Investment)
APA (Loans, Savings and Investment)
LCI
MCI
Professional Banker
Chartered Banker
Certified Bank Director
Susan HayesCulleton
Managing Director at Hayes Culleton
Susan HayesCulleton, CFA, “The Positive Economist” is managing Director of the Hayes Culleton Group, with clients across Europe and the USA. Susan’s latest book “Money Matters” is a llaboration with CFA Ireland and is being distributed into every secondary school in Ireland.
She has also twice co-authored “Positive Economics”, the market-leading Leaving Cert economics textbook in Ireland, and Susan is also an Associate Lecturer at Ulster University, co-founder of The Positive Economist., host of the “Fantastic Female Fridays” YouTube show, presenter of the Savvy Women podcast, and she serves on the boards of the Irish International Business Network and the Ireland Hong Kong Business Forum.
