Raising professional standards in Financial Services is at the heart of what we do at IOB, and our suite of Culture Programmes is designed to help members develop an effective, consumer focused culture in their own organisations.
In this episode in our Focus on Culture series our CEO Mary O’Dea and Cecilia Ronan, CEO for Citibank Europe Plc & Citi Country Officer (CCO) for Citi Ireland cover many themes including: how to maintain a sustainable, enduring culture in a large multinational organisation and ensuring that the voice of the client is included across all levels of the organisation. The conversation also focuses on how to harness diversity of thought in your organisation and traits of high performing and inclusive teams.
This discussion was recorded July 2020
For more information on Culture and Leadership, see our suite of Culture Programmes.