IOB Culture and Leadership Sessions Episode Five: Jane Howard

Raising professional standards in Financial Services is at the heart of what we do at IOB, and our suite of Culture Programmes is designed to help members develop an effective, consumer focused culture in their own organisations.

In the latest episode of our Focus on Culture series, Mary O Dea and Jane Howard, CEO Ulster Bank and IOB President talk about numerous leadership and culture themes including: the all-encompassing nature of culture; practical tips for leaders on how to develop a strong culture; the many stakeholders for an organisation and embedding a customer focus within the organisation.

This discussion was recorded July 2020

For more information on Culture and Leadership, see our suite of Culture Programmes.