IOB Culture and Leadership Sessions Episode Seven: Peter Roebben

Raising professional standards in Financial Services is at the heart of what we do at IOB, and our suite of Culture Programmes is designed to help members develop an effective, consumer focused culture in their own organisations.

In this episode of our Focus on Culture series, our CEO Mary O’Dea and Peter Roebben, CEO of KBC Ireland have an engaging discussion on culture and leadership including: the importance of curiosity in leaders, how to develop a cultural compass and how to include the voice of the customer when measuring culture.

This discussion was recorded July 2020

For more information on Culture and Leadership, see our suite of Culture Programmes.