Express an interest

If you are interested & require further information, we will email you a copy of the programme brochure.

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Data Protection Notice

About this data protection notice

This is a statement of the practices of The Institute of Bankers in Ireland, 1 North Wall Quay, North Dock, Dublin 1 (trading as IOB) (‘the Institute’, ‘we’, ‘us’, ‘our’) in connection with the capture of personal data on this webform and the steps taken by the Institute to respect your privacy.

The Institute is a Data Controller and is committed to protecting your rights and any personal information which you provide to the Institute will be treated with the highest standards of security and confidentiality, in accordance with Irish and European Data Protection legislation.

The privacy notice explains the following:
  • What information do we collect about you?
  • The purpose for collecting your personal data
  • The legal bases for collecting your personal data
  • Are you required to provide the information?
  • How we store and secure personal data?
  • Details of third parties with whom we share personal data
  • What are your rights?
What information do we collect about you?

The data we collect from you will be used by the Institute only in accordance with the purposes outlined in this privacy notice. We will collect your data via webform on

The data collected in this webform will be shared with the following areas of the Institute:

  • Programme Management Department
  • Marketing Department
  • Lifelong Learning Department
The purpose for collecting your data

The data we collect about you will be used for:

  • providing information on the programme(s) for which you have completed an expression of interest webform;
  • notifying you of promotional events related to this designation(s) or programme(s) e.g. Programme Taster Lectures, IOB Open Evening; and
  • advising you of upcoming application and registration closing dates for this designation(s) or programme(s)
The legal basis for collecting your data

For the purposes outlined in this privacy notice your personal data will be processed on the basis of Explicit Consent.

By submitting this webform, you confirm that you are providing your informed consent to the processing of your data as outlined here.

Are you required to provide the information?

We require you to complete the mandatory fields identified in this webform for the purposes outlined above. If you do not provide us with the information required in these fields, we may be unable to process this Expression of Interest form.

How we store and secure your data

Any data we collect from you will be stored confidentially and securely. The Institute is committed to ensuring all accesses to, uses of, and processing of Institute data is performed in a secure manner.

In keeping with the data protection principles, we will only store your data for as long as is necessary to provide our services to you and for such a period of time after this as is necessary to comply with our obligations under applicable law and, if relevant, to deal with any claim or dispute that may arise in connection with our relationship with you.

For the purposes described here we will store your data for one calendar year from the date you submit the webform. Before the end of this calendar year, we may contact you to ask if you wish to re-confirm your consent to the storing and processing of your data for the purposes outlined above.

When we store your personal data on our systems the data will be stored on the Institute’s secure I.T. platforms within the EEA which are also subject to European data protection requirements.

Details of third parties with whom we share personal data

The Institute will share your data with third parties where necessary for purposes of the processing outlined here.

We will share your information with our service providers (e.g. printers, I.T. support, auditors, legal advisors, and other professional advisors).

We may also disclose your information where required by law to do so.

Your information will not be shared with any other third parties.

When we share your data with the third parties outlined here the Institute will ensure that the data is only processed according to our specific instructions and that the same standards of confidentiality and security are maintained. Once the processing of the data is complete any third parties with whom data was shared will be required to return the data to the Institute save where they are required to retain it by law.

What are your rights?

You have the following rights, in certain circumstances and subject to applicable exemptions:

  • You are entitled to ask for a copy of the personal data, which IOB holds about you.
  • The right to have any inaccuracies in your personal data amended.
  • The right to object to the processing of your personal data.
  • The right to have the personal data that we hold about you erased.
  • The right to restrict the processing of your personal data.
  • The right to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format or to require us to transmit that data to another controller.
  • You have the right to withdraw your consent at any time.

If you have any queries relating to the processing of your personal data for the purposes outlined above or you wish to make a request in relation to your rights, you can contact the Institute’s Data Protection Officer using the contact details below.

If you are unhappy with the way in which your personal data has been processed, you may in the first instance contact the Institute’s Data Protection Officer using the contact details below.

IOB has a Data Protection Officer who can be contacted through [email protected] or by writing to:

The Data Protection Officer, IOB, IFSC, 1 North Wall Quay, Dublin 1.

If you remain dissatisfied then you have the right to apply directly to the Data Protection Commission for a decision. The Data Protection Commission can be contacted at:

Data Protection Commission
Canal House
Station Road
R32 AP23 Co. Laois

The Institute of Bankers in Ireland (a company limited by guarantee) trading as IOB

Registered Number: 197171
Registered Charitable Organisation
Charity Registration Number: 20026950
CHY Number: 10530

P: +353 (0)1 6116500
F: +353 (0)1 6116565
E: [email protected]

Privacy Statement
Terms and conditions

Before you continue...

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Professional Certificate

Digital Financial Services and Data Analytics

Express an interest to commence studies in October 2024
Express an interest
  • Duration
  • 3 Trimesters
  • Programme
  • 3 modules
  • Study
  • Online
  • Fees
  • €605 p/module
  • Level
  • NFQ 7, 15 ECTS
  • At a glance

    This programme is aimed at those working in operations and service support roles in banking who wish to advance their studies in the area of digital transformation.

    Awarding Body

    University College Dublin

    The programme seeks to develop an understanding of the impact and relations between process, technology and data. This will enable you to identify your role in the interaction of these elements and provide a foundation for you to begin to analyse data in order to identify improvements in the processes supporting digital financial services.

    This programme qualifies for IFS Skillnet funding.

    Funding it subject to availability

    Who is this programme for?

    This programme is aimed at students working in any area of financial services who wish to understand and successfully navigate through an increasingly digitized and fast-changing sector.

    It offers a sound theoretical and practical foundation in the subject that will help career starters to actively contribute to data and digital projects while providing senior staff with the technical context to manage technical staff and projects.

    Whether you are on a general management or specialist track in credit, compliance or other key domain, you will find that this program is tailored to your financial services use cases and business realities. 

    How you will benefit

    At the end of this programme, you will be able to

    • Critically assess and analyze the fast-changing dynamics of the financial services ecosystem including traditional players, FinTechs and TechFins

    • Understand and leverage key transformational technologies such as AI and blockchain while mitigating risk

    • Analyze financial data for key use cases such as compliance, customer analytics,  fraud detection, contact centre efficency, web usage and reputational analysis of social media

    • Produce robust Business Intelligence to transmit progress against KPIs at scale in a replicable and automated fashion

    • Understand how data analytics can be embedded in the financial services organization for continuous improvement of business outcomes

    • Appreciate the balance of risk mitigation and revenue generation required by a sound data governance strategy

    • Understand the role of AI in accelerating and redefining digital transformation

    • Make critical use of AI tools including supervised machine learning to reduce customer churn and catch fraud; social network analysis for KYC and LLMs for creating communiques

    Continuous Professional Development

    If you hold an IOB designation or a designation managed by IOB, CPD hours may be awarded on successful completion of this programme.

    IFS Skillnet

    IFS Skillnet-Masthead-Full-colour-High-res

    • This programme has IFS Skillnet funding available for certain companies. You should check if your company has IFS Skillnet approval.

    • Please note funding available for modules running up until end of 2023 only, a new application will be required for modules running in 2024 if funding is available.

    • The availability of funding for modules in future trimesters will be confirmed in advance of their commencement.

    • Tax relief may be available to candidates who are paying fees in a personal capacity. Further information is available from

    • Funding it subject to availability

    Professional Certificate in Digital Financial Services and Data Analytics - IFS Skillnet form

    Note: students without IFS Skillnet funding should apply using the Enrol now button above.


    • €605 per module


    When you successfully complete this programme you will be awarded a Professional Certificate in Digital Financial Services and Data Analytics from UCD.

    This is a level 7 qualification on the National Framework of Qualifications.


    Students will be assessed in a variety of ways across the three modules. The continuous assessment components will include completing essay-style reports, commentaries, practical projects and case studies.  

    There are no end of trimester exams for the this programme, all three modules are assessed on 100% continuous assessment.  

    Duration & delivery


    Next intake

    Autumn Trimester - (2024-2025 academic year)

    Please note that the programme content and fees are subject to change in the 2024/2025 academic year. Any changes will be outlined in the 2024/2025 prospectus and at in August - the start of the new academic year.


    Modules and learning outcomes

    Please note that modules must be completed in this order

    Digital Financial Services

    (NFQ Level 7, 5 ECTS)

    Describe the information society and explain the impact of digital technologies for economies, business, management and financial services in the medium and long term

    Outline the Information Technology elements, human inputs and processes that go into creating digital services and products

    Describe online banking from both the bank and customer perspective

    Trace how the digitisation of payments has evolved from credit and debit cards to instant online payments, digital wallets and of the emerging business landscape within the digital financial services sector

    Assess technologies, products and services in early stage development that may impact on the digital financial sector

    Introduction to Data Analytics for Financial Services

    (NFQ Level 7, 5 ECTS)

    Explain how Data Analysis and Business Intelligence are being used to modernize and drive value in financial services

    Explain the conceptual foundations of Business Intelligence and describe the project frameworks for successful delivery

    Explain how data is managed, governed and controlled at enterprise scale and how a data analyst carries out data management Apply the fundamental techniques and tools for data analysis Apply the practical skills to develop Business Intelligence report and explain how BI solutions scale to enterprise level

    Applied Data Analytics

    (NFQ Level 7, 5 ECTS)

    Outline how Advanced Analytics is being used to modernize and drive value in financial services. Explain how basic descriptive statistics bring extra rigour and depth to data analysis.

    Draw conclusions from data using the basic techniques of inferential statistics. Use the powerful business technique of A/B testing to determine best outcomes. Explain how predictive modelling techniques are applied to solving real world problems Outline the wider set of analytical tools and how to choose the appropriate tool to solve your business problem.

    Key Dates

    This programme enrols twice a year.

    Next intake

    Autumn Trimester - (2024-2025 academic year)

    Please note that the programme content and fees are subject to change in the 2024/2025 academic year. Any changes will be outlined in the 2024/2025 prospectus and at in August - the start of the new academic year.

    Level 7 and 8 Key Dates 2023/24

    Entry Requirements

    The minimum entry requirements are as follows:

    •          Five passes in the Leaving Certificate, including English and Mathematics

    •          Five O Level/GCSE passes, including English Language and Mathematics

    IOB will also consider applications on a mature candidate basis from applicants who are 23 years of age before the date of their application for admission to the programme.

    Professional Body Membership

    You must be a current member of IOB, or become a member, to undertake this programme.

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