This programme qualifies for IFS Skillnet funding, view details.
The Professional Diploma in Leading Cultural Change and Ethical Behaviour in Financial Services is aimed at senior managers in financial services working across a range of roles and functions. The programme will provide senior managers with the knowledge and tools to lead and embed effective cultures in their organisations.
On completing the Professional Diploma in Leading Cultural Change and Ethical Behaviour in Financial Services graduates will be able to:
Explain the theory and practice underpinning culture, ethics, leadership, behavioural change, supervision in the context of financial services sector and institutions
Outline the implications of ethical theories and behaviour and evaluate the intended and unintended consequences of proposed resolutions to ethical dilemmas and decisions affecting customers, shareholders and the public good
Ascertain an institution’s cultural behaviour, applying pertinent tools, models or frameworks
Assess the impact of group dynamics and behaviours on board or team decision-making
Evaluate existing policies and practices taking account of the commercial, consumer protection and societal imperatives in the context of delivering cultural change
Appraise usefulness or otherwise of moral rules, codes, standards or principals in leading and delivering cultural change
Communicate to internal and external stakeholders how cultural and ethical behavioural change can be addressed and facilitated to deliver outcomes in the best interest of the company, customers and society
Engage in self-reflection on ethical and cultural decision-making, in their role as leaders of cultural change.
Appropriate learning tasks and activities will be assigned regularly to monitor student learning and provide feedback.
Students completing the programme will be assessed in a variety of ways – continuous assessment components will include completing practical projects, reflective journals and critical writing.
Upon successful completion of the programme you will be awarded with the Professional Diploma in Leading Cultural Change and Ethical Behaviour in Financial Services (level 9) from UCD.
€1,450 per module
2019 modules are eligible for IFS Skillnet funding for a limited number of places on a first come, first served basis. You should check if your company has IFS Skillnet approval, and if so, please complete this form:
View the IFS Skillnet Checklist
Note: students without IFS Skillnet funding should apply using the Apply now button above.
Adam Burns - Programme Manager
Students seeking admission to the MSc Pathway or its constituent programmes must possess:
a) An Honours degree (second class honours grade 2 award or higher) OR
b) Admission many also be considered for experienced professionals who do not meet the admission requirements as set out above, where they can demonstrate knowledge through their work i.e. they have more than 5 years’ experience in a management role (to be considered on a case by case basis).
You must be a current member of IOB or the Association of Compliance Officers in Ireland, ACOI, to register to the programme.
On registering to the programme you can avail of membership services of both organisations. Further information will be provided.
If you hold an IOB designation or a designation managed by IOB, CPD hours may be awarded on successful completion of this programme.
(NFQ level 9, 10 ECTS)
Introduction to ethics in financial services - its relevance and importance. Approaches to ethical decision making - models, frameworks and challenges. A series of practical case-study sessions focusing on: Organisational pressures and ethical fading, managing conflicts of interests, the impact of culture and leadership styles, and ethical dilemmas
(NFQ level 9, 10 ECTS)
Understanding how decisions are made. The impact of cognitive biases on individual and group decisions (group think, over confidence etc). Diversity, inclusion and its’ impact on decision making. The role of performance management. Understanding and embedding ‘Consumer focus’ behaviours and conduct standards. Regulatory expectations.
(NFQ level 9, 10 ECTS)
Understanding of organisation culture and mindsets. Purpose, values and trust as drivers of an effective culture. Understand the indicator of a sound risk culture. How to lead cultural change (leadership styles and their impact, role modelling). Instilling a culture of empowerment and accountability. Regulatory expectations (5 Cs, CPRA model, Consumer Impact model). Culture MI and reporting to the board. Whistleblowing and speak up.